Вакансія:Help Desk Engineer .
Our client, an international innovation IT product company with offices in 18 countries, is looking for candidates to fill in the position Help Desk Engineer
Work place: Kyiv, Ukraine
Responsibilities
- Managing ticket queue in an internal system
- Maintaining card access system
- Handling hardware purchasing process
- HW install/upgrades accounting and assignments
- Managing and supporting equipment pool
- Maintaining and servicing scanners and printers
- Producing inventory: taking stock of the resources or items on hand according to quality and time requirements
- Maintaining VoIP service
- Managing IT equipment in meeting rooms
- Preparing manuals and filling knowledge base
Requirements
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Ability to create scripts in Python, Perl or other language
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus
- English: intermediate+
Motivation to join our team
- Salary: $1800-$2200
- Possibility to work in a big (2000+ people worldwide, 400 in Ukraine) and successful company (30+ years, stocks publically traded)
- Career and professional growth (other roles, other departments within company in Ukraine and internationally)
- Unique working environment with a variety of knowledge sharing opportunities
We are waiting for Your CV: escadra@escadra.com.ua
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