Вакансія:Help Desk Engineer .

Our client, an international innovation IT product  company with offices in 18 countries, is looking for candidates to fill in the position  Help Desk Engineer

Work place: Kyiv, Ukraine

Responsibilities

• Managing ticket queue in an internal system
• Maintaining card access system
• Handling hardware purchasing process
• HW install/upgrades accounting and assignments
• Managing and supporting equipment pool
• Maintaining and servicing scanners and printers
• Producing inventory: taking stock of the resources or items on hand according to quality and time requirements
• Maintaining VoIP service
• Managing IT equipment in meeting rooms
• Preparing manuals and filling knowledge base

Requirements

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Ability to create scripts in Python, Perl or other language
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus
• English: intermediate+

Motivation to join our team

• Salary: $2000-$2300
• Possibility to work in a big (2000+ people worldwide, 400 in Ukraine) and successful company (30+ years, stocks publically traded)
• Career and professional growth (other roles, other departments within company in Ukraine and internationally)
• Unique working environment with a variety of knowledge sharing opportunities

We are waiting for Your CV:  escadra@escadra.com.ua